TERMS & CONDITIONS

Payment

Kay's Picnics & Events require a $150 non-refundable deposit to secure your booking. Payment details can be found on the invoice sent to you. Final amount of the total bill is to be paid 1 week prior to the event. Payment confirmation is to be emailed to kay@picnicsandevents.com

Any dry hire items under $150 are to be paid in full to secure booking.

Proposals require a 50% deposit of which $200 is non-refundable. Remaining balance is to be paid 1 week prior to the event.

All bookings require a $100 bond to be paid with their deposit which will be refunded once all items have been returned and inspected.

Weddings require a 50% deposit along with a $200 bond. Remaining balance is to be paid 2 weeks prior to the event.

Cancellation & Refunds

Kay's Picnics & Events require a $150 deposit for all bookings. This deposit is non-refundable should you wish to cancel under any circumstance. Refunds are not available for services provided but not utilised by the customers. Please book carefully as we do not provide refunds due to change of mind or wrong decisions. In the case of poor weather, your event may be re-scheduled to another date at no cost. 5 hours notice is required for re-scheduling due to poor weather. If you have any concerns please contact kay@picnicsandevents.com

Any dry hire bookings under $150 that are cancelled within 3 days of your event date are non-refundable.

Proposals require a 50% deposit of which $200 is non-refundable.

Loss of Goods

The persons hosting the event shall be responsible for any loss or damage to any items such as platters, ceramic bowls/plates, vases, props or other decorations. Fees will apply for replacement at the full cost of purchasing a replacement. These fees are payable within seven days of such loss or damage unless agreed otherwise.

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